Frequently Asked Questions for Custom Cakes

Here are our cupcake flavors. If you have a favorite that’s not on the list, just let us know.

 

Rotating Flavors Seasonal Flavors
Bananas Foster (Summer) Melon
Banana/Mango Nutella (Fall) Apple Caramel
Black Forest (Fall) Apple Cranberry
Blueberry pie (Fall) Autumn Chocolate
Boston Cream Pie (Fall) Pumpkin spice
Breakfast (Fall/Winter)  Apple Cider
Bubble Gum (Winter) Buttered Rum Vanilla
Campfire (Holidays) Eggnog
Carrot (Holidays) Gingerbread
Chocolate Cheesecake (Holidays) Vanilla Peppermint Stick
Chocolate Nutella
Chocolate Orange
Chocolate Raspberry
Coconut Cream Pie
Coconut Custard
Cookies and Cream
Cotton Candy
German Chocolate
Hot Fudge Sundae
Italian Cream
Lemony-Lemon
Mango
Mango Caramel
Mango Mousse
Mint Chocolate
Mocha Espresso
Orange Chocolate
Orange Cream
PB&J
Peach Cobbler
Piña Colada
Pineapple Guava
Pink Lemonade
Raspberry Coconut
Raspberry Pear
Red Velvet
Rocky Road
Root Beer Float
Spiced Ginger Mango
Spiced Ginger Orange
Spiced Ginger Pear
Strawberry shortcake
Tiramisu
Tres Leches
Triple chocolate
Ube
Vanilla Cherry
Vanilla on Vanilla
Vanilla Raspberry
White Chocolate Fun

 

View our cupcake gallery here.

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Here are our cake flavors. If you have a favorite that’s not on the list, just let us know.

Old Time Favorites

* Triple Chocolate
Chocolate cake with chocolate fudge filling and chocolate buttercream frosting

* Red Velvet
Southern light cocoa cake with rich cream cheese frosting

* Vanilla Buttercream
Vanilla cake with smooth and creamy buttercream frosting

* Marble Buttercream
Dark chocolate cake swirled into vanilla cake with smooth and creamy buttercream frosting

* Italian Cream
Vanilla cake made with buttermilk, coconut, walnuts and frosted with a cream cheese frosting

* Classic Carrot
Moist carrot cake with walnuts, pineapple and cinnamon, and cream cheese frosting

* Mocha
Sinfully rich mocha cake with coffee buttercream frosting

* Cookies and cream
Sinfully rich chocolate cake with Oreo cream cheese frosting

Refreshing Fruits

* Coconut and pineapple
Coconut cake with cool pineapple frosting

* Coconut Heaven
Vanilla or choc cake covered with coconut cream cheese frosting

* Old towne orange
Vanilla cake with orange buttercream and natural orange citrus zest

* Violet Ube (OOH-BAY)
Unique in flavor & color! Ube (purple yam) is similar to Hawaii’s Taro root, and is great in cakes,
topped with fresh whipped cream.

* Exotic Mango
Yummy mango cake with tidbits of the finest Philippine mangos in the mango mousse frosting

* Lemon Kiss
Fresh Lemon cake with lemon cream cheese frosting

* Nutty Banana
Sweet banana cake and crunchy walnuts and rich cream cheese frosting

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Custom cakes are priced by the size, flavor and design complexity (e.g. structural elements, sugar people, bows, sugar flowers, sculpting… etc.) and time it takes us to finish the cake. Simply send us an email or call us to get a price quote. Do include pictures you’re inspired by, your budget (we can design a cake to fit your budget!), number of servings, and any other details that will make your cake truly unique. Powered by Hackadelic Sliding Notes 1.6.5

We require a minimum of:

4 weeks notice for a wedding cake order.

2 weeks notice for a custom cake or cupcake order.

2 days notice for a dessert cake or cupcake.

Orders placed with less than the required notice will be accepted based on work load. The earlier you place your order, the better.

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You can place orders by email, phone or come in. No appointment is required to place an order. An order is confirmed once a 50% deposit (cash, check, credit card) is received, with the balance due upon pick-up or delivery.

Cancellations can be made up until the Saturday before the event date. There is no refund on orders canceled the week of the event date.

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Absolutely! We do have some non-custom designed cakes and cupcakes available for immediate purchase at the shop, but it is best to call ahead of time to check. Powered by Hackadelic Sliding Notes 1.6.5

We always look forward to meeting with clients. We usually need a couple days notice to schedule a design consultation, and 2-3 weeks notice to schedule a tasting. All appointments are scheduled on Tuesdays through Fridays, between the hours of 9am and 5pm. If you do not have time to come in for a design consultation, we can correspond through email and/or phone where we provide you with a sketch of your cake for approval. For design inspirations, send us/bring pictures of your event invitation, your kid’s favorite toy, outfit, character, wedding dress or flowers & colors.

Let us know if you need an alternate date & time to meet, and we’ll try our hardest to meet with you. For $20, you are offered your choice of four cake flavors and four cake fillings to taste. You get to keep the leftovers! (If you’re ordering a cake worth $100 or more, the $20 goes towards the cake fee.)

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Absolutely! We believe that everyone deserves to have their Kéyks and eat it too, so we try to accommodate allergy or dietary restrictions.

We have created many wonderful Kéyks for people with allergies or intolerances to nuts, wheat, soy and dairy. We pay serious attention to the preparation, baking and storage processes to prevent cross-contamination but note that they are made in the same kitchen as all of our other products.

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Cakes that are not sensitive to transportation and will be traveling within 2 hours of the cake shop can be picked up. We do not recommend you transport cakes over 2 hours, especially if 3D or structural elements are involved. Customers who choose to travel longer distances with cakes do so at their own risk. When in doubt, just have it delivered.

Our delivery fee is $25 for the first 20 miles, and $1/mile in excess. Cake setup fee is $35. Pick-up or delivery times will be arranged when an order is confirmed.

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